About

We’re Apex Dispatch LLC

We make it easy for commercial trucks to book freight on demand. We provide the best truck dispatch services in US, and we’re here to make your life easier. We offer our Dispatch for fleet owners as well.

Truck Dispatch Services for Dry van, Reefer, flatbed
Apex Dispatch LLC Logo, Truck Dispatch Services.

OUR VALUES

Integrity

We stand behind our commitment and services to our clients we build long-term relationships
with all our clients and maintain a high level of quality in everything we do. Our priorities are
reflected in our work, which proves our reliability and commitment to helping clients succeed.

Customer Service

We go above and beyond to ensure that we’re delivering what our clients are asking for. We’re
here to serve as a company.

Employee Focused

We hire the best talent in the industry to support our clients. They have work experience,
educational backgrounds that are relevant, and continuous training so that they can provide best truck dispatch services. Most importantly, they’re focused on satisfying our clients’ needs.

FAQs

Getting started with Apex Dispatch LLC couldn’t be easier! Simply click the “INQUIRE” button and fill out the registration form on the next page. The entire process takes a few minutes and can be done on any device including your smart phone or tablet. Our representatives will return a call within 24 hours helping you chose perfect plan that suits your needs and will guide you further.

We incentivize our dispatchers based on the RPM and Value of the Load / week. This ensures you get consistent high value loads, and fixed rate model is beneficial.

Absolutely not! Once you complete our Signup, we’ll have everything we need to get you set-up and loaded.

You’re not required to take every load that’s offered. We work hard to find loads that fulfill your requirements, but you’re able to decline any loads you don’t want to take. No Forced Dispatch at all. We ask that you define your requirements and communicate with our dispatch agents so as to save everyone time and headaches.

Our agents will stay in contact with you and/or your drivers to obtain their current location and ETA to delivery. Once we know where you are and where you’re going, we’ll begin working on getting you a reload. Once a qualified load is found, our agents will begin to gather information and negotiate rates. We’ll always contact you for approval on every load so there’s nothing to worry about. If you agree to the load offer, we will begin the set-up process, completing packets, requesting insurance certificates, and submitting the necessary documents to the broker. Once complete we will sign the rate confirmation, dispatch you or your driver, and send you the original rate confirmation for your records.

If you inform us before the start of the week, your weekly rate will be paused, otherwise it will be charged. You can join once you are back on the road.

When the load is booked under carrier’s MC, his company name is put on the rate confirmation by the broker and only you as the company owner is authorized to receive funds. Funds from tendered loads do not go through our operations, but rather as a performance measurement for our low commission. Every week we send carrier an invoice and are only paid by the carrier.

Yes, all owner-operators and carriers working with Apex Dispatch LLC are required to operate under their own motor carrier authority. We are not a carrier, neither a broker.

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Let’s say if you make $7000/week and your dispatcher charges 5% out of it. This amounts to around $350/Truck /week. In fixed rate model, we charge only $250 as flat rate –which saves you almost $100 in dispatching cost as compared to percentage model. Moreover, this ensures that you have a fixed expense for dispatch so that you can predict your budget.

No, you’re not required to use all of your available equipment, but we would strongly recommend you let your dispatcher know about every piece of operable equipment you have available. Sometimes certain deals come up which aren’t posted on load boards and require a specific piece of equipment you may have, and the broker contacts us directly. These types of loads generally pay very well and it only helps us to know about your fleet.

Since we’re not brokers to begin with, by definition we are not double brokering loads. Many brokers will not allow double brokered loads and many more will not pay the invoice if they find out a load has been double brokered. We are strictly a trucking dispatch agency which represents their carriers and owner-operators. We believe this to be the best, most honest, and the only way to remain transparent way to do business.

If you are not taking a load for more than a week, and even if you have not intimated us, we will take a written approval before charging your card.

Get Your First Dispatch Now

Give us a call for safe and secure dispatch.

  • (903) 677-0493

Testimonials

Here’s what our happy clients had to say about our services:

Apex Dispatch has completely changed how we operate & made us more efficient in what we do. As we were new to this Industry & didn’t knew what to do, Apex Dispatch helped us in every aspect. Would definitely recommend.

Sophia Jones

Good team with good communication. The Operation Manager went out of his way to make sure that we understand the business and what it takes to be successful. Would recommend for carriers that are looking to run and don’t mind sleeping on the road.

Harold Green

They were able to get good loads and good communication.

Grant Harvey

I have been a happy client and have worked with Apex Dispatch during 2019-2020 period. Their dispatch services, RPM Negotiating Skills & Driver/Broker Relationship skills are top notch. I have always recommended my family & friends to give Apex Dispatch a chance to work together towards a brighter & successful future.

Kate Lewis